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Can I buy products directly from Fire Farm?
Yes! Whether you're a consumer, designer, architect, lighting showroom, electrical distributor, or a furniture retailer, we have accounts available to everyone. Sign up at the My Account section of the website. To receive a professional or distributor discount, you will need to provide the necessary information for us to confirm your status and apply the appropriate discount. This process is performed manually and may require a few days to complete. You will be notified by email of your discount and login.
Does Fire Farm provide a quantity discount? Fire Farm does offer quantity discount pricing. Please contact us at Orders@FireFarm.com, by phone at 563-245-3515, or by fax at 563-245-3516 with your request.
Does Fire Farm have a minimum order policy? No.
Where else can I buy Fire Farm products? Fire Farm products can be found in select furniture, lighting and home lifestyle stores throughout the country. Our products are also available at other online retail sites or through your interior designer. Please contact us at Info@FireFarm.com, by phone at 563-245-3515, or by fax at 563-245-3516 for a distributor in your area.
What is Fire Farm's production lead time? In most cases, our stock product lead time is 2-4 weeks, however many items often ship sooner. Custom fabrication may require more time to complete. Please contact our factory if shipping deadlines are an issue, and we will do our best to accommodate your needs.
How does Fire Farm ship? Small package orders ship by United Parcel Service. Other small package services may be available for an additional handling charge. Please contact the factory directly with your needs. Larger scale or volume orders are usually crated or assembled on a pallet and shipped by motor freight.
What type of payment do you accept? Visa and Mastercard are accepted for website orders. Other payment options may be available for orders placed directly with the factory. Please contact us at Orders@FireFarm.com, by phone at 563-245-3515, or by fax at 563-245-3516 with your request. |